Frequently Asked Questions
Where is Patti’s? We are so proud to say we are located on Wood Street in Old Town, 3-5 Wood Street SN1 4AN to be specific, the street at the heart of our town filled with so much history and character. Our precious pilates studio is surrounded by gorgeous local coffee shops and brunch spots, the perfect pairing after a sweaty pilates class at Patti’s with your friends. Situated above the store Run, you can get to Patti’s via the door to the right of Run.
What do I wear? Please wear comfortable activewear. There is no pressure to have the latest brand or specific pilates clothes. Any activewear that allows you to stretch and move comfortable is perfect; you’ll definitely be working up a sweat in our classes.
What do I bring? Please bring water and also your grip non-slip socks for hygiene and to keep our beds as clean as possible please wear socks for your sessions. It is highly recommended that for safety you wear non-slip socks that have a grip on the soles. Don’t worry, we stock these if you need to purchase them. In colder months, you may wish to layer up.
​How long are the classes? Most classes are 45 minutes. Please arrive 5-10 minutes before your start time and wait in our waiting area in reception. If you arrive late to class the door may be locked and you’ll be unable to participate.
Where can I park? The nearest parking to Patti’s is on Wood Street (PaybyPhone App), parking here is limited but Britannia Place Car Park (PaybyPhone App) is also nearby.
​How do I book? You’ll need to do an induction session before you can book onto our class. Then book via our website, you can book your classes as a one off session or in set bulk packages at a slightly reduced rate. ​
What is your cancellation policy? A full 24 hour cancellation policy is on all classes and sessions. This means a full 24 hours notice is needed for refunds or credits.
​What is your credit policy? All credit and classes have a 3 month expiration date from the original purchase date. Once these classes have expired they can no longer be used.
​Can I use my phone during class? We know you may wish to bring your phone up to Patti’s for a photo or video (don’t forget to tag us on socials we love to see) but once class has started phones need to be stored away and on silent.